While travel protection isn’t mandatory, it’s highly recommended. Travel protection safeguards your investment by covering unexpected situations like trip cancellations, medical emergencies, or lost luggage. Without it, you could face significant out-of-pocket expenses if plans change unexpectedly. Think of it as peace of mind, ensuring you can fully enjoy your trip without worry.

For international travel, you’ll need a valid passport. Additional documentation, such as visas or vaccination records, may be required based on your destination. Check with us if you’re unsure.

If you need to cancel, please submit a cancellation request through the "Change Reservation" link. Cancellation policies and fees will depend on your booking terms and travel protection coverage.

Absolutely! We’ll send reminders for final payments, travel protection deadlines, and other key milestones via email. Be sure to check your inbox regularly.

In most cases, you don’t need to convert money. U.S. dollars are widely accepted at resorts and tourist areas in Mexico and the Caribbean. It’s always a good idea to bring small bills for tips or incidental purchases. However, keep in mind that change may sometimes be given in local currency.

For check-in, you’ll need a credit card for incidentals, so make sure to bring one. If you plan to explore outside the resort, you might want to have some local currency for smaller vendors or non-tourist areas. Most resorts also have ATMs that dispense local currency if needed.

Most resorts and hotels provide hair dryers in guest rooms, but their quality can vary. If having a reliable or high-powered hair dryer is important to you, it’s a good idea to bring your own. Just make sure to check the voltage requirements for international travel if you’re heading outside the U.S.